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Welcome to the Treasury Management Services Conversion Center.

This center is designed to provide you with important information to guide you through the transition of your Treasury Management services on March 12, 2018.


Answers to Questions about Treasury Management Services

Below are lists of frequently asked questions regarding the transition of your Treasury Management services:

How to access your Treasury Management Services

Business Online Banking

Use the online banking box found on the upper left corner of most pages of our website. Please be sure to select “business” from the drop-down box and select “login”. You will receive a new organization ID, user ID and temporary password.

Learn more about your first-time login to Business Online Banking

Business Bill Pay

Log into Business Online Banking, select “Bill Pay” from the menu. You will automatically be logged into the Business Bill Pay system and will not need separate login credentials.

Learn more about your first-time login to Business Online Banking

Domestic/International Wire Services & ACH Services

Log into Business Online Banking, select “ACH Payments” from the menu.

Learn more about your first-time login to Business Online Banking

Positive Pay

Log into Business Online Banking and select the “Positive Pay & ACH Reporting” tab.

Learn more about your first-time login to Business Online Banking

Deposit Express – Remote Deposit Capture

Use the online banking box found on the upper left corner of most pages of our website. Please be sure to select “Deposit Express” from the drop-down box and select “login”. Your user ID and password are not changing.

EDI Remittance

Log into Business Online Banking, select “Positive Pay and ACH Reporting” tab.

Learn more about your first-time login to Business Online Banking

Lockbox Services

Use the online banking box found on the upper left corner of most pages of our website. Please be sure to select “Lockbox” from the drop-down box and select “login”. Your user ID and password are not changing.


Recorded WebEx Training Sessions

A series of pre-recorded WebEx sessions have been made available for you to begin reviewing and familiarizing yourself with your new systems.

Recorded WebEx Training Sessions

We will be hosting live WebEx sessions providing real-time training on how to prepare your ACH databases and Wires in the new system. Registration not required. To join, click on the link at least five minutes prior to the start of the session.

Support

  • Treasury Management Services

    (877) 305-7125

    treasurymanagementservices@columbiabank.com


    Monday - Friday, 8:00 AM - 5:00 PM PT
    Saturday, March 17 only 9:00 AM – 1:00 PM


    We can help you with: Treasury management product assistance; business online banking; ACH; wires; remote deposit capture; lockbox services; business bill pay


























































































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